** ISSUES WITH: ACTIVATION - ONLINE STORE - ANTI-VIRUS ** May 18, 2019 3:26:02 GMT -5 axe99 and nireguy1989 like this
Post by williammiller on May 18, 2019 3:26:02 GMT -5
Here is a quick link to the RTW2 v0.5b Manual for anyone who wishes to read it (PDF file): DOWNLOAD RTW2 GAME MANUAL
Here is a quick link to the "How to Activate RTW2" guide (PDF file): HOW TO ACTIVATE RTW2
Here is a quick link on to transfer the RTW2 game to another machine yourself: HOW TO TRANSFER RTW2
If you have an error message when you try to start the game that states: " (error: 00000002) Unable to obtain lock!" make sure to download and apply the latest update for the game; that update will correct this issue in addition to addressing other issues.
If you have any issues installing or activating the game, please PM me ( williammiller ) and I will assist you.
If you have any issues with the NWS store or ordering, please email Christopher Dean (NWS Store Operator) at: -CHRISTOPHER DEAN EMAIL-
You should have received an Order Confirmation email from the NWS War-gaming Store after your placed your order - that email also contains a link to download the game...the store allows for 3 downloads in case you have problems with the first download. Please check your spam folders in case the email was incorrectly flagged as spam!
Due to the inclusion of anti-piracy 'wrapper' protection for the game executable, some anti-virus programs may incorrectly flag the executable as potentially unsafe or a potential 'generic' virus, and in some extreme cases may remove the executable. Those anti-virus programs that generate this false positive do so through heuristic analysis, not by detecting any actual virus signature in the executable. For those of you that receive these virus alerts for the game/installer please be aware all of our releases are scanned by several anti-virus software locally, then uploaded to VirusTotal where it is scanned by 70+ different AV software. Be assured that the game files are 100% clean when downloaded from our online store.
We send off the samples to each of these AV companies as we are informed about any false positive in order to get them to correct this; but some of them are rather slow about doing that, and also when the game is updated some may again put it on the 'uncertain' list, which may flag it once again. If the game is flagged by your AV software you can exclude the RTW2 folder and/or the RTW2 executable in your anti-virus settings, which should resolve any issue with the AV engines that do this.
INFORMATION ON THE ACTIVATION CODE & SERIAL NUMBER, AND PROCESS TIME
If for some reason the ‘Send Codes’ button does not work, you can copy and paste the Site Code and MID Code into an email, add “Site/MID codes for RTW2” to the email subject line, and email it to: firstname.lastname@example.org
It also will speed your order up if you include (or paste in) the ORDER NUMBER number from the store & email used for your RTW2 purchase in your email to request activation...the order number looks like "R#########" where # is a number.
The Serial Number is shown first in the email we send you, followed by the Activation Code.
The serial number for the game should look like this: xxxx-xxxx-xx-xxxx-xxxx where "x" is a number or letter.
The activation code should look like this: xxxxxxxx-xxxxxxxx-xxxxxxxx-xxxxxxxx where "x" is a number or letter.
Make sure to enter each one (the activation code and the serial number) into the correct box on the activation screen or the game will not activate!
For a second (simultaneous) activation on another machine you do the same as for the first activation, send the codes for the second machine to Mr. Dean, along with the serial number from your first machine's activation. You will receive an activation code for that machine - you use the same serial number you were sent for your first activation for your second machine (so you will not require a second serial number). You can use the original installer file you downloaded from the NWS store to install the game on a second machine - you do NOT need to download the installer again to install the game on a second machine. You can also transfer the game from one machine to another...this removes the license from the first machine and transfers it to the second machine.
Sending multiple Site/MID codes to the store will slow things down as it creates a greater number of email to sort through - it typically takes ~ 24 hours to process and send out the activation code.