jov
New Member
Posts: 13
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Post by jov on May 17, 2019 23:32:06 GMT -6
I am finding it a little....quirky. It gave me a "Sorry, we were unable to process your PayPal transaction. Please try again" message after I entered my credit card details. But I also received a confirmation email and have a pending transaction listed for that amount. Not sure whats going on! Will just sit on it and see what happens I guess? Understandable there may be some wrinkles in the system (might have even been something on my end..dunno!). Happy to follow up with whoever if this is an issue easily fixed Please email Christopher Dean directly at -Christopher Dean Email- , and put in your email subject line "RTW2 Order Issue"...that will get it to our attention the quickest. Thanks. Many thanks, have done so. |
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Post by williammiller on May 17, 2019 23:37:39 GMT -6
We did not set the "Send Code" button to be invasive (i.e. it wont dig into your system to find stuff, etc - it just reads the common public windows settings that programs can safely read), so if your default email client is not being used (or you don't have one) it will not find one unfortunately. In this case you will need to manually copy and paste the codes and email them.
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Post by kungfutreachery on May 17, 2019 23:40:59 GMT -6
Does *anyone* use outlook outside of work anymore?
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Post by victormagnus on May 17, 2019 23:47:30 GMT -6
For what it's worth, while a large percentage of the sort of people who seek out games like this probably still use dedicated email clients, many people don't actually use them anymore. (I don't think I've used an email client in over a decade!) It might be worth sometime in the future adding a note to the installer saying how to manually activate RtW2.
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Post by ninjapacman on May 17, 2019 23:53:12 GMT -6
We did not set the "Send Code" button to be invasive (i.e. it wont dig into your system to find stuff, etc - it just reads the common public windows settings that programs can safely read), so if your default email client is not being used (or you don't have one) it will not find one unfortunately. In this case you will need to manually copy and paste the codes and email them. I did that, but haven't received a reply. Should I be concerned, or try to resend it? Is there an estimated wait time for a reply? The email I sent it to was warshipfc@yahoo.com |
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Post by williammiller on May 18, 2019 0:02:30 GMT -6
We did not set the "Send Code" button to be invasive (i.e. it wont dig into your system to find stuff, etc - it just reads the common public windows settings that programs can safely read), so if your default email client is not being used (or you don't have one) it will not find one unfortunately. In this case you will need to manually copy and paste the codes and email them. I did that, but haven't received a reply. Should I be concerned, or try to resend it? Is there an estimated wait time for a reply? The email I sent it to was warshipfc@yahoo.com Yes, that is the correct email..it may take a bit of time as we are very busy with all the orders and related stuff for the game - please bear with us, normally emails are answered within 24 hours. Thanks! |
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Post by williammiller on May 18, 2019 0:04:13 GMT -6
For what it's worth, while a large percentage of the sort of people who seek out games like this probably still use dedicated email clients, many people don't actually use them anymore. (I don't think I've used an email client in over a decade!) It might be worth sometime in the future adding a note to the installer saying how to manually activate RtW2. Yes, I agree that is a good idea and will be done in all updates/future releases etc...thanks! |
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Post by ninjapacman on May 18, 2019 0:05:52 GMT -6
I did that, but haven't received a reply. Should I be concerned, or try to resend it? Is there an estimated wait time for a reply? The email I sent it to was warshipfc@yahoo.com Yes, that is the correct email..it may take a bit of time as we are very busy with all the orders and related stuff for the game - please bear with us, normally emails are answered within 24 hours. Thanks! Thanks. Normally I'm a very patient person, but I'm really excited to start playing this game (I've been planning my carrier designs for months, all of which will probably get thrown out the window when reality and technology slap me upside the head) So I've been trying to work through getting this one started as soon as possible. I don't want to get started until I activate it though. |
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paul.
New Member
Posts: 2 
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Post by paul. on May 18, 2019 0:12:01 GMT -6
For what it's worth, I just spent 59 min (trying to setup both my gmail account in the windows 10 mail client and even created a new outlook account to open within the mail client. Both keep throwing up errors during the account process. I have adult adhd so I unfortunately got stuck looking into the issue, instead of just looking for an email address I could manually email! :/
I also changed the default mail client to chrome from mail, but as someone else has mentioned it only opens a blank chrome window.
I have manually emailed the yahoo email address with the relevant info.
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on May 18, 2019 0:14:19 GMT -6
Yeah, and Im unable to even buy the game in the first place. The store always says that it cant process the payment after I confirm everything in paypal. So yeah, trying new game and new store at the same time really seems to be a killer combo...
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Post by williammiller on May 18, 2019 0:15:49 GMT -6
Yes, that is the correct email..it may take a bit of time as we are very busy with all the orders and related stuff for the game - please bear with us, normally emails are answered within 24 hours. Thanks! Thanks. Normally I'm a very patient person, but I'm really excited to start playing this game (I've been planning my carrier designs for months, all of which will probably get thrown out the window when reality and technology slap me upside the head) So I've been trying to work through getting this one started as soon as possible. I don't want to get started until I activate it though. I can appreciate your wanting to grab the game soon, I'm like that with games I really look fwd to. Unfortunately one of the downsides of being a very small developer is that it can take longer to get everthing done when we get a big release out, like RTW2. But we will keep on, until we get it all done...or fall over unconscious (JK)  . |
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Post by Antediluvian Monster on May 18, 2019 0:18:51 GMT -6
We did not set the "Send Code" button to be invasive (i.e. it wont dig into your system to find stuff, etc - it just reads the common public windows settings that programs can safely read), so if your default email client is not being used (or you don't have one) it will not find one unfortunately. In this case you will need to manually copy and paste the codes and email them. I did that, but haven't received a reply. Should I be concerned, or try to resend it? Is there an estimated wait time for a reply? The email I sent it to was warshipfc@yahoo.com I got reply in few minutes if even that. The format I used was simply: Subect: Activation request Site code: MID code |
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Post by williammiller on May 18, 2019 0:21:04 GMT -6
It's open, along with the suggestion thread :-)
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Post by Antediluvian Monster on May 18, 2019 0:21:37 GMT -6
It's open, along with the suggestion thread :-) Yeah just noticed. |
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Post by ninjapacman on May 18, 2019 0:23:38 GMT -6
I did that, but haven't received a reply. Should I be concerned, or try to resend it? Is there an estimated wait time for a reply? The email I sent it to was warshipfc@yahoo.com I got reply in few minutes if even that. The format I used was simply: Subect: Activation request Site code: MID code Other than the subject line I did the same. It's been exactly an hour, but he said to give it 24, so I'll wait before sending another. |
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