** ISSUES WITH: ACTIVATION - ONLINE STORE **

[williammiller]

Here is a quick link to the RTW2 v0.5b Manual for anyone who wishes to read it (PDF file): DOWNLOAD RTW2 GAME MANUAL

Here is a quick link to the "How to Activate RTW2" guide (PDF file): HOW TO ACTIVATE RTW2

Note: If you use the 'Send Codes' button and do not have a default email client setup on your PC then we may receive the codes but be unable to determine where they came from due to the email client not providing a proper return address. If this is the case you should copy the codes into whatever email process you use and send them that way to Mr. Dean (NWS Store Owner/Operator) at [e-mail] address.

Here is a quick link on to transfer the RTW2 game to another machine yourself: HOW TO TRANSFER RTW2

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If you have an error message when you try to start the game that states: " (error: 00000002) Unable to obtain lock!" make sure to download and apply the latest update for the game; that update will correct this issue in addition to addressing other issues.

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If you have any issues installing or activating the game, please PM me ( williammiller ) and I will assist you.

If you have any issues with the NWS store or ordering, please email Christopher Dean (NWS Store Operator) at: -CHRISTOPHER DEAN EMAIL-

You should have received an Order Confirmation email from the NWS War-gaming Store after your placed your order - that email also contains a link to download the game...the store allows for 3 downloads in case you have problems with the first download. Please check your spam folders in case the email was incorrectly flagged as spam!

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HOW TO ACTIVATE YOUR RULE THE WAVES 2 GAME 

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After installation the game can be played for 3 days before it must be activated, but you should activate it as soon as possible in order to avoid a lapse in play ability.

(1) Copy and paste the Site Code and MID Codes into an email, add “Site/MID codes for RTW2” to the email subject line, and email it to: [e-mail]

You will then be send back, via email, a Serial number and an Activation code. This process normally takes about 24-48 hours.

The Serial number is shown first in the email we send you, followed by the Activation code.

PLEASE RETAIN THESE NUMBERS AS THEY MAY BE NEEDED IN THE FUTURE!

(2) After you receive the email with your codes, start the RTW2 game & make sure that the “Unlock application” box is checked.

(3) copy & paste your Activation Code into the box shown on the activation screen, 

(4) copy & paste your Serial Number into the box shown on the activation screen,

(5) click the "Continue" button to complete activation of the game!

NOTE: Adding/pasting the store order number from your RTW2 purchase to the email will help speed up the 

activation process. The store order number will look something like this: RXXXXXXXX (where X is a number).

The Serial Number is shown first in the email we send you, followed by the Activation Code.

The serial number for the game should look like this: xxxx-xxxx-xx-xxxx-xxxx where "x" is a number or letter.

The activation code should look like this: xxxxxxxx-xxxxxxxx-xxxxxxxx-xxxxxxxx where "x" is a number or letter.

Make sure to enter each one (the activation code and the serial number) into the correct box on the activation screen or the game will not activate!

You can reinstall the game to the same location on the same PC (as long as you did not uninstall the game first) - this will overwrite any modded data, and then you can apply the latest update to get up to date. Just do not first un-install the game, as that will likely remove the license data from the machine.

For a second (simultaneous) activation on another machine you do the same as for the first activation, send the codes for the second machine to Mr. Dean, along with the serial number from your first machine's activation. You will receive an activation code for that machine - you use the same serial number you were sent for your first activation for your second machine (so you will not require a second serial number). You can use the original installer file you downloaded from the NWS store to install the game on a second machine - you do NOT need to download the installer again to install the game on a second machine. You can also transfer the game from one machine to another...this removes the license from the first machine and transfers it to the second machine.

Sending multiple Site/MID codes to the store will slow things down as it creates a greater number of email to sort through - it typically takes 24-48 hours to process and send back the activation code.

Thanks!

[Warship NWS]

Hi everyone,

Just a quick note, we are seeing orders from countries that we do not typically see orders originate from so I have added a lot more countries to the authorized list. If for any reason you cannot get your order to process please contact me at [e-mail] for assistance. Thanks