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Post by admdavis on May 7, 2020 12:08:55 GMT -6
Hello,
I'm coming back to the game after a hiatus. But I'm having an issue:
I'm running Windows 10. V. 1.20
The problem I'm having is that the design window will not open. I click "Design Ship", and the window does not open. If I right click on a ship, and try and open the design, it does not open. I can continue to do other things. However, if I click "Build Fort/Base", the game locks up.
Thoughts?
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Post by nobody on May 7, 2020 18:02:09 GMT -6
Have you looked "behind" the game window, e.g. moving it? That is where I always find it when it didn't come up.
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Post by admdavis on May 7, 2020 19:25:58 GMT -6
Yeah, I tried that. I'm working a multi monitor system, so I minimized everything but the game window and then moved it around, just in case it popped up behind something else.
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Post by oldpop2000 on May 7, 2020 19:47:31 GMT -6
Yeah, I tried that. I'm working a multi monitor system, so I minimized everything but the game window and then moved it around, just in case it popped up behind something else. Have you tried using task manager and see what is open. Just hit the search button on the taskbar and type in Task manager and see what is open. Run task manager as the administrator for better results. I can't tell what to close because I have no information.
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Post by admdavis on May 7, 2020 19:57:19 GMT -6
Whelp. I have a ton of stuff open. I'm doing the "work from home" thing right now, and I have a gagillion Chrome windows as a result. RTW doesn't even show up on that list, because it's further down.
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Post by oldpop2000 on May 7, 2020 20:40:34 GMT -6
Whelp. I have a ton of stuff open. I'm doing the "work from home" thing right now, and I have a gagillion Chrome windows as a result. RTW doesn't even show up on that list, because it's further down. Try opening a second window. Use the task view and open the second window. Then run the game. Use the first desktop for you "work from home" then run the game on the second. To switch, hit ctrl-win button- left or right.
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Post by admdavis on May 7, 2020 20:54:28 GMT -6
Can you give me some idea of what you're looking for in task manager? I'm not sure what you mean. I can try closing some of my open programs to shrink the list if there's something you're looking for.
I've done the usual things. Computer restart. I've even reinstalled v1.00 and re-upgraded to v1.20.
I've got three monitors running, so I can move freely between them at need.
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Post by DrunkSailor on May 7, 2020 21:20:43 GMT -6
Hello, I'm coming back to the game after a hiatus. But I'm having an issue: I'm running Windows 10. V. 1.20 The problem I'm having is that the design window will not open. I click "Design Ship", and the window does not open. If I right click on a ship, and try and open the design, it does not open. I can continue to do other things. However, if I click "Build Fort/Base", the game locks up. Thoughts? This last statement of yours gives me the suspicion the whole issue might be coming from your antivirus/internet security?
Meaning RtWII is cleared to run but not allowed to open windows... have you tried the "run as administrator"?
Because, as you said, you are working from home, are you connected to a work VPN?
Question mostly for the developer of the game. Does the game use a browser to trigger the pop up of the in-game windows? If so, then this also might be the issue for you, your browser to be blocking the pop-up.
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Post by oldpop2000 on May 7, 2020 21:27:46 GMT -6
Can you give me some idea of what you're looking for in task manager? I'm not sure what you mean. I can try closing some of my open programs to shrink the list if there's something you're looking for. I've done the usual things. Computer restart. I've even reinstalled v1.00 and re-upgraded to v1.20. I've got three monitors running, so I can move freely between them at need. Operating systems managed the hardware. When an application is started, it requests memory space from the operating system. As the application runs, it hits branch points that requires another process to run. That process could do the same thing and the operating system will push the previous process out to the swap file. If the previous process is needed, the operating system or application will go to the swap file, retrieve it. You appear to have too many processes running. This means too many applications for the operating system to manage. You need to start closing applications. Google Chrome is a good place to start. You may also have to look at startup applications. You can search for those on the start up apps page in the search button and type in Startup Apps in the systems setting of the control panel. You might to turn off apps that are starting up on boot up and using RAM.
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Post by admdavis on May 7, 2020 22:02:13 GMT -6
oldpop, I shut everything down, and rebooted. Tried running the game immediately after restart before I opened anything else. Same result. For what it's worth, I had been playing Twilight Struggle on Steam with a friend earlier and it was working fine, even with the Chrome windows open
DrunkSailor, I'm not VPN'ing. It's all on Google. (Google Classroom and Zoom, my new best friends). The other windows, like "Build Sub" and "Build Ship" do generate. I did try to run as admin just to see if that would work. It did not.
The "locking up" issue I was having with "build base" seems to be gone now that I've given it a fresh install. But I still get nothing when I try to design a ship.
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Post by williammiller on May 8, 2020 0:36:50 GMT -6
If you are running the game on multiple monitors try setting the screens of both monitors to the same resolution, see if that helps - I have seen this reported a couple of times before and IIRC that helped the issue.
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Post by admdavis on May 8, 2020 7:16:47 GMT -6
williammiller, I gave it a go. Didn't seem to work. I also shut down the program I use to manage my multi-monitor set up (DisplayFusion), just to eliminate another variable. No dice. I click "Design Ship", the program kind of flickers, but the window doesn't open. All the other buttons generate their window appropriately. It's bizzare.
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Post by oldpop2000 on May 8, 2020 7:29:52 GMT -6
williammiller, I gave it a go. Didn't seem to work. I also shut down the program I use to manage my multi-monitor set up (DisplayFusion), just to eliminate another variable. No dice. I click "Design Ship", the program kind of flickers, but the window doesn't open. All the other buttons generate their window appropriately. It's bizzare. Let me understand your problem, if you try to click on design ship window, it doesn't open. Is that correct? One issue, if you can't duplicate the problem, then you can't fix it. After forty years of working on computers and avionics I learned that lesson very quickly. Try using the compatibility mode using Windows 7 mode and see if that helps. It appears that the design window is a separate process and that the operating system is not allowing it to run. Have you installed all the Windows 10 updates. Some of the more recent ones have caused numerous problem including the BSOD. You don't appear to have that problem.
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Post by williammiller on May 8, 2020 7:30:47 GMT -6
williammiller, I gave it a go. Didn't seem to work. I also shut down the program I use to manage my multi-monitor set up (DisplayFusion), just to eliminate another variable. No dice. I click "Design Ship", the program kind of flickers, but the window doesn't open. All the other buttons generate their window appropriately. It's bizzare.
It may still be a multi-monitor issue, RTW/RTW2 is not (unfortunately) very multi-monitor friendly in some cases. So we can see if this is indeed the issue or not, I would ask you try the game with only a single monitor running/working, check if the issue goes away or is still present.
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Post by oldpop2000 on May 8, 2020 7:36:22 GMT -6
williammiller, I gave it a go. Didn't seem to work. I also shut down the program I use to manage my multi-monitor set up (DisplayFusion), just to eliminate another variable. No dice. I click "Design Ship", the program kind of flickers, but the window doesn't open. All the other buttons generate their window appropriately. It's bizzare. Let me understand your problem, if you try to click on design ship window, it doesn't open. Is that correct? One issue, if you can't duplicate the problem, then you can't fix it. After forty years of working on computers and avionics I learned that lesson very quickly. Try using the compatibility mode using Windows 7 mode and see if that helps. It appears that the design window is a separate process and that the operating system is not allowing it to run. Have you installed all the Windows 10 updates. Some of the more recent ones have caused numerous problem including the BSOD. You don't appear to have that problem. Update: I ran the game, used task manager to see the game running with the design window not active and active, it makes no difference.
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