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Post by luciussulla on Jul 6, 2020 11:41:38 GMT -6
I returned to this game after half a year not playing it. But I noticed that all the tooltips do not show up when I hover the cursor on things such as event choices or ships in combat.
Not sure what's wrong. I am using the exact same settings as before (2560*1440; 125% scale). Other programs (e.g. file explorer, Chrome) are having mouse-over tooltips just fine.
Restarting the game does not work.
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Post by williammiller on Jul 7, 2020 9:25:16 GMT -6
Hello luciussulla What version of the game are you currently using?
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Post by luciussulla on Jul 11, 2020 7:31:08 GMT -6
Hello luciussulla What version of the game are you currently using? 1.22 The version works fine on my laptop, but tooltips are missing when playing on my desktop. I tried restart system and it was fixed for about an hour before disappearing again. I am suspecting that some other program is interfering with it. Perhaps some video player after exiting full-screen?
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Post by williammiller on Jul 11, 2020 9:04:08 GMT -6
It's possible - sometimes in Windows some software can interfere with other software while in or accessing memory, or perhaps version "x" of a video driver does not particularly 'like' a certain program, etc.
Are you utilizing anything such as multiple displays or the like with your desktop? We have seen reports of issues with the game while running on a system with multiple monitors, is why I ask...
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Post by luciussulla on Jul 13, 2020 8:45:32 GMT -6
It's possible - sometimes in Windows some software can interfere with other software while in or accessing memory, or perhaps version "x" of a video driver does not particularly 'like' a certain program, etc. Are you utilizing anything such as multiple displays or the like with your desktop? We have seen reports of issues with the game while running on a system with multiple monitors, is why I ask... I sometimes use a USB-plug-in secondary display. Which requires a third-party driver, DisplayLink, to work. When the tooltips are missing, the secondary display is not plugged in (and have not been plugged in since Windows restart); but DisplayLink is running in the background. I tried ending the process of DisplayLink and restart RTW2, the tooltips are still missing.
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Post by williammiller on Jul 13, 2020 9:14:58 GMT -6
What video card and driver version are you using? I can research that and see if there may be some settings there that can help resolve this.
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