Warspite
Full Member
Sky of blue/And sea of green
Posts: 230
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Post by Warspite on Nov 20, 2020 18:51:11 GMT -6
No one seems to have the same problem so I thought I would raise the issue.
Kaspersky deleted my RTW II exe after I patched it to 1.24.
I copied the 1.23 exe from my laptop installation so I could still play the game but I just thought I would let the people at NWS know that Kaspersky doesn't like 1.24.
I am sure it's a false positive.
Just a heads up.
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Post by seawolf on Nov 20, 2020 19:01:06 GMT -6
No one seems to have the same problem so I thought I would raise the issue. Kaspersky deleted my RTW II exe after I patched it to 1.24. I copied the 1.23 exe from my laptop installation so I could still play the game but I just thought I would let the people at NWS know that Kaspersky doesn't like 1.24. I am sure it's a false positive. Just a heads up. Webroot deletes it too with each new version, there should be an option to restore the file in your settings
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Warspite
Full Member
Sky of blue/And sea of green
Posts: 230
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Post by Warspite on Nov 20, 2020 19:06:37 GMT -6
No one seems to have the same problem so I thought I would raise the issue. Kaspersky deleted my RTW II exe after I patched it to 1.24. I copied the 1.23 exe from my laptop installation so I could still play the game but I just thought I would let the people at NWS know that Kaspersky doesn't like 1.24. I am sure it's a false positive. Just a heads up. Webroot deletes it too with each new version, there should be an option to restore the file in your settings Yeah, it realised that too late after I panicked and copied the 1.23 exe from my laptop onto a USB stick and pasted it into my desktop PC RTW II folder.
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Post by gurudennis on Nov 23, 2020 15:20:01 GMT -6
Kaspersky would flag his own mother if it scared the users enough to extend the subscription. Most (all?) of the commercial antiviruses are "scareware" as far as their business model goes, even if they do their job quite well. Personally, I feel that the average home user is better off with the built-in Windows Defender unless they routinely visit less than reputable websites.
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Post by williammiller on Nov 24, 2020 9:52:30 GMT -6
We do contact the anti-virus companies mentioned with detailed reports of the false positives (and I often even send in the file for clearing before it is released), but with each new game update some of them appear to re-flag the executable...sigh...
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Warspite
Full Member
Sky of blue/And sea of green
Posts: 230
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Post by Warspite on Nov 24, 2020 11:48:19 GMT -6
We do contact the anti-virus companies mentioned with detailed reports of the false positives (and I often even send in the file for clearing before it is released), but with each new game update some of them appear to re-flag the executable...sigh... Yeah, I didn't think for one second it was actually a virus but my AV deleted it before I had a chance to stop it. I hope Kaspersky and other AVs stop flagging RTW II updates exes as viruses.
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Post by stelteck on Nov 24, 2020 17:01:11 GMT -6
I had to install the games in an exclusion directory (tweeting the antivirus configuration) or Kapersky delete it on sight.
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Post by atparmentier on Feb 20, 2021 17:58:08 GMT -6
I can't even give an exeption to it. Keeps flagging it as malware.
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Post by sagaren on Feb 20, 2021 20:25:19 GMT -6
I've had the same problem. Kaspersky just deletes it without even asking or notifying you.
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Post by williammiller on Feb 21, 2021 12:36:59 GMT -6
I've contacted Kaspersky directly about this (including a sample for them), they said they had cleared it. Urgggghhh...
I'll be frank...it is apparent from my interactions with various Anti-Virus companies on this issue that since we (NWS) are a very small company a few of them do not care to deal very much with issues we present to them, in contrast to their working with the larger companies that I note. Now to be fair, part of the reason may be that we don't have 100s of thousands or millions of our executables 'in the wild' like the big game companies will have, so the 'demand' for fixes is less. Still, not something that we are happy with.
Thanks.
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Post by oldpop2000 on Feb 22, 2021 9:10:51 GMT -6
Apparently this problem is not localized but generalized with steam. Avast and other AV's are giving false positives to steam games and the answer is just to put the game exe file in the whitelist. I don't know what the issue except that it does have something to do with the initialization of the games.
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Warspite
Full Member
Sky of blue/And sea of green
Posts: 230
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Post by Warspite on Feb 23, 2021 22:03:40 GMT -6
I've contacted Kaspersky directly about this (including a sample for them), they said they had cleared it. Urgggghhh...
I'll be frank...it is apparent from my interactions with various Anti-Virus companies on this issue that since we (NWS) are a very small company a few of them do not care to deal very much with issues we present to them, in contrast to their working with the larger companies that I note. Now to be fair, part of the reason may be that we don't have 100s of thousands or millions of our executables 'in the wild' like the big game companies will have, so the 'demand' for fixes is less. Still, not something that we are happy with.
Thanks.
Thanks for contacting Kaspersky. I can only hope their attitude to NWS and smaller companies in general changes in the near future. I am still running 1.23 as it is too much of a hassle to deal with Kaspersky's over zealous deletions.
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Post by williammiller on Feb 23, 2021 23:43:19 GMT -6
I've contacted Kaspersky directly about this (including a sample for them), they said they had cleared it. Urgggghhh...
I'll be frank...it is apparent from my interactions with various Anti-Virus companies on this issue that since we (NWS) are a very small company a few of them do not care to deal very much with issues we present to them, in contrast to their working with the larger companies that I note. Now to be fair, part of the reason may be that we don't have 100s of thousands or millions of our executables 'in the wild' like the big game companies will have, so the 'demand' for fixes is less. Still, not something that we are happy with.
Thanks.
Thanks for contacting Kaspersky. I can only hope their attitude to NWS and smaller companies in general changes in the near future. I am still running 1.23 as it is too much of a hassle to deal with Kaspersky's over zealous deletions. I really hate to hear that - I'll approach them from another angle and see if I can get some momentum on this...
In the meantime, if any of you kind souls should wish to report it as a false positive that might help them decide to un-blacklist quicker...
Thanks again.
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Post by mobeer on Feb 24, 2021 10:32:53 GMT -6
Would it help if the files were digitally signed?
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Post by oldpop2000 on Feb 24, 2021 10:35:35 GMT -6
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