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Post by bigchina on May 13, 2018 12:44:31 GMT -6
I'm having the issue that, when try to open the design ship menu it does not appear. All the other tabs open correctly and I can't seem to pinpoint why its happening. I've tried re-installing the game. no mods are on it currently either.
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Post by williammiller on May 13, 2018 14:24:17 GMT -6
I'm having the issue that, when try to open the design ship menu it does not appear. All the other tabs open correctly and I can't seem to pinpoint why its happening. I've tried re-installing the game. no mods are on it currently either. Hello - I am not sure what could cause this...the only other report we have ever seen where this issue is mentioned was a recent report where the user was running Windows 7. What is the operating system that the machine that this occurs on have installed? Thanks. |
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Post by bigchina on May 13, 2018 18:00:19 GMT -6
I'm having the issue that, when try to open the design ship menu it does not appear. All the other tabs open correctly and I can't seem to pinpoint why its happening. I've tried re-installing the game. no mods are on it currently either. Hello - I am not sure what could cause this...the only other report we have ever seen where this issue is mentioned was a recent report where the user was running Windows 7. What is the operating system that the machine that this occurs on have installed? Thanks. I'm currently running Windows 10, but it's only been a recent problem too. |
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Post by williammiller on May 13, 2018 19:38:59 GMT -6
bigchina,
So I am clear in my understanding: Have you A) only recently started running RTW on the machine in question? or is it B) that you been running RTW on it without the issue and the issue started somewhat recently?
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Post by bigchina on May 13, 2018 19:49:53 GMT -6
bigchina, So I am clear in my understanding: Have you A) only recently started running RTW on the machine in question? or is it B) that you been running RTW on it without the issue and the issue started somewhat recently? I've been running RTW for about a year to a year and a half with no issue, and no this is not a new machine. I do not believe it is the game's fault as its more microsoft updates screwing things up |
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Post by oldpop2000 on May 14, 2018 8:03:45 GMT -6
bigchina, So I am clear in my understanding: Have you A) only recently started running RTW on the machine in question? or is it B) that you been running RTW on it without the issue and the issue started somewhat recently? I've been running RTW for about a year to a year and a half with no issue, and no this is not a new machine. I do not believe it is the game's fault as its more microsoft updates screwing things up I agree with you. The Windows 10 feature Updates have been causing some grief in the market according to the information I have. I have never had this kind of problem, for whatever its worth. |
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Post by williammiller on May 14, 2018 9:07:45 GMT -6
bigchina, So I am clear in my understanding: Have you A) only recently started running RTW on the machine in question? or is it B) that you been running RTW on it without the issue and the issue started somewhat recently? I've been running RTW for about a year to a year and a half with no issue, and no this is not a new machine. I do not believe it is the game's fault as its more microsoft updates screwing things up That is one possibility that we are looking at...there was a major Windows update in April (that is still being rolled out), this may be affecting some applications. |
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Post by oldpop2000 on May 14, 2018 9:45:49 GMT -6
The April Windows feature update did change some graphic settings. Here is an article by Cnet on the various changes to Windows 10. There is a section on App by App Graphics Settings that might be a good place to examine. Also check your font sizes, this update did make some changes to fonts. Just a suggestion. www.cnet.com/how-to/windows-10-april-2018-update-settings-changes/ |
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Post by bigchina on May 15, 2018 9:10:20 GMT -6
The April Windows feature update did change some graphic settings. Here is an article by Cnet on the various changes to Windows 10. There is a section on App by App Graphics Settings that might be a good place to examine. Also check your font sizes, this update did make some changes to fonts. Just a suggestion. www.cnet.com/how-to/windows-10-april-2018-update-settings-changes/I can look into it, although considering none of the other aspects of the game have been affected idk if a solution can be found. I have a new update for windows now yet im hesitant to install for fear of further computer borking and ive been having trouble with it anyways getting it to install. Its possible though that i could have a hotfix that may fix my problem? It wouldnt make sense that it would though just cause of how many problems people have been having |
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Post by oldpop2000 on May 15, 2018 12:04:44 GMT -6
The April Windows feature update did change some graphic settings. Here is an article by Cnet on the various changes to Windows 10. There is a section on App by App Graphics Settings that might be a good place to examine. Also check your font sizes, this update did make some changes to fonts. Just a suggestion. www.cnet.com/how-to/windows-10-april-2018-update-settings-changes/I can look into it, although considering none of the other aspects of the game have been affected idk if a solution can be found. I have a new update for windows now yet im hesitant to install for fear of further computer borking and ive been having trouble with it anyways getting it to install. Its possible though that i could have a hotfix that may fix my problem? It wouldnt make sense that it would though just cause of how many problems people have been having I would not assume that the updates have not affected other applications because that will limit your view. Computers have their own personality with different processors, different bios, different video cards which means different drivers. Windows like all operating systems works through the bios and drivers so a problem can be unique. I spent well over 30 years around desktops and military computer technology, trust me I've seen many crazy things. |
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Post by bigchina on May 15, 2018 14:15:06 GMT -6
I can look into it, although considering none of the other aspects of the game have been affected idk if a solution can be found. I have a new update for windows now yet im hesitant to install for fear of further computer borking and ive been having trouble with it anyways getting it to install. Its possible though that i could have a hotfix that may fix my problem? It wouldnt make sense that it would though just cause of how many problems people have been having I would not assume that the updates have not affected other applications because that will limit your view. Computers have their own personality with different processors, different bios, different video cards which means different drivers. Windows like all operating systems works through the bios and drivers so a problem can be unique. I spent well over 30 years around desktops and military computer technology, trust me I've seen many crazy things. I played with the settings to no avail (sadly). Im gonna try to update and see what happens. Thanks |
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Post by oldpop2000 on May 15, 2018 15:06:21 GMT -6
I would not assume that the updates have not affected other applications because that will limit your view. Computers have their own personality with different processors, different bios, different video cards which means different drivers. Windows like all operating systems works through the bios and drivers so a problem can be unique. I spent well over 30 years around desktops and military computer technology, trust me I've seen many crazy things. I played with the settings to no avail (sadly). Im gonna try to update and see what happens. Thanks You might check your graphics card driver and see if it is up to date. Update: Here is something I discovered by testing the game. I have dual monitors set for 1920 x 1080. When I used design ship, the popup comes up between the two monitors and I have to move it to either #1 or #2. If I change the advanced scaling to 1680 x 1050, it shows up in the middle of display #1. When I changed back to 1920 x 1080, it now shows up in the middle of display #1 where it should. Interesting. |
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Post by bigchina on May 15, 2018 16:13:26 GMT -6
I played with the settings to no avail (sadly). Im gonna try to update and see what happens. Thanks You might check your graphics card driver and see if it is up to date. Update: Here is something I discovered by testing the game. I have dual monitors set for 1920 x 1080. When I used design ship, the popup comes up between the two monitors and I have to move it to either #1 or #2. If I change the advanced scaling to 1680 x 1050, it shows up in the middle of display #1. When I changed back to 1920 x 1080, it now shows up in the middle of display #1 where it should. Interesting. graphics cards are updated, and I played with the resolutions already due to my suspicion that it could just be hiding on my monitors to no avail  . In other news, the update is having trouble installing anyways. Could it possible have to do with any firewalls/anti virus? What im still having trouble wrapping my head around is why the other menus (build ship,fort, options, etc.) open with no problem. |
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Post by williammiller on May 15, 2018 16:53:50 GMT -6
You might check your graphics card driver and see if it is up to date. Update: Here is something I discovered by testing the game. I have dual monitors set for 1920 x 1080. When I used design ship, the popup comes up between the two monitors and I have to move it to either #1 or #2. If I change the advanced scaling to 1680 x 1050, it shows up in the middle of display #1. When I changed back to 1920 x 1080, it now shows up in the middle of display #1 where it should. Interesting. graphics cards are updated, and I played with the resolutions already due to my suspicion that it could just be hiding on my monitors to no avail . In other news, the update is having trouble installing anyways. Could it possible have to do with any firewalls/anti virus? What im still having trouble wrapping my head around is why the other menus (build ship,fort, options, etc.) open with no problem. It is unlikely that a firewall or anti-virus would cause this, so I do not think that is the issue. AFAIK the modal code for all the tabs are basically the same, so why that one in particular does not open on the machine is indeed very strange.
A couple of questions that might help us narrow down the issue:
1) What resolution is your desktop set to run at currently?
2) Do you run any vision-assistance or related software/settings on the machine in question? 3) Does a icon for the ship design window &/or the RTW game itself show up on your task bar?
Thanks.
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Post by bigchina on May 15, 2018 18:33:26 GMT -6
graphics cards are updated, and I played with the resolutions already due to my suspicion that it could just be hiding on my monitors to no avail . In other news, the update is having trouble installing anyways. Could it possible have to do with any firewalls/anti virus? What im still having trouble wrapping my head around is why the other menus (build ship,fort, options, etc.) open with no problem. It is unlikely that a firewall or anti-virus would cause this, so I do not think that is the issue. AFAIK the modal code for all the tabs are basically the same, so why that one in particular does not open on the machine is indeed very strange.
A couple of questions that might help us narrow down the issue:
1) What resolution is your desktop set to run at currently?
2) Do you run any vision-assistance or related software/settings on the machine in question? 3) Does a icon for the ship design window &/or the RTW game itself show up on your task bar?
Thanks.
1.2560x1440 2.No 3.No icon for the menu pops on the taskbar. However, the rule the waves game does appear on the taskbar. The game does "react" when I click on the design ship button, as in it highlights the UI for a split second. It merely flashes though unlike the other menus that when they are open the outer border stays highlited |
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. In other news, the update is having trouble installing anyways. Could it possible have to do with any firewalls/anti virus? What im still having trouble wrapping my head around is why the other menus (build ship,fort, options, etc.) open with no problem.