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Post by mcanguish on Dec 11, 2019 8:29:03 GMT -6
Hi there,
got this message 2day after the Update to 1.13: Infected file found
2 minutes ago
Function:
Virus protection
The file D:\NWS\Rule the waves 2\rtw2.exe is infected with Trojan.GenericKD.42101527 and has been quarantined.
We recommend that you perform a system scan to rule out further infections.
Has anyone got same news, or is my antivir just a piece of ***** Well contacted my Antivir-povider also.
Regards Nicolas
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Post by mcanguish on Dec 11, 2019 8:56:00 GMT -6
As straight as I am, I deinstalled the game and tried a new installation. Well this got more problems. Now i get the message: D:\NWS\Rule the waves 2\rtw2.exe An error occured while trying to rename file in the destination directory: Move file failed; code 5 Access denied Well I think I am not allowed to rule the waves with austria-hungary  |
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Post by neferkare on Dec 11, 2019 9:06:40 GMT -6
As straight as I am, I deinstalled the game and tried a new installation. Well this got more problems. Now i get the message: D:\NWS\Rule the waves 2\rtw2.exe An error occured while trying to rename file in the destination directory: Move file failed; code 5 Access denied Well I think I am not allowed to rule the waves with austria-hungary The dec 11 update for my antivirus made it take exception to RTW2, so I had to whitelist it. I guess that the activation method might look like a key generator to the antivirus heuristic, and key gens are generally shady. Obviously I think it was a false alarm since I whitelisted it. |
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Post by mcanguish on Dec 11, 2019 9:44:25 GMT -6
Ok, i made all exeptions possible. It is working on drive c:
If i install it at drive d: i get the error:
You require authorizations to perform the operation.
Just the *.exe is not installing, the rest is in drive d:
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Post by BathTubAdmiral on Dec 11, 2019 10:28:52 GMT -6
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Post by williammiller on Dec 11, 2019 10:51:25 GMT -6
Yes, those are false positives. Please note that all of the ones listed are either 'generic' or 'unsafe', i.e. 'heuristic' not actual detection of a virus signature. I have contacted all of those (several times, in previous releases as well) and sent them samples, but some of them do not update their exception lists very quickly/reliably, and indeed two of them never responded to my postings or email.
The anti-piracy protection engine we utilize has been used by dozens of major companies and a myriad of smaller ones for some years now, and thus is a fairly well-know system...the customization for each customer/project however may trigger some of the more sensitive heuristic engines for a very small minority of AV software. With every update/release the entire project is scanned with several local updated AV programs, and all executables (installer, game executable, etc) are uploaded to VirusTotal as well.
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Post by williammiller on Dec 11, 2019 11:06:28 GMT -6
Ok, i made all exeptions possible. It is working on drive c: If i install it at drive d: i get the error: You require authorizations to perform the operation. Just the *.exe is not installing, the rest is in drive d:
Its still very likely your AV engine. If you don't mind, please let me know what company it is and I will provide them with a sample and file an exception report with them (if I have not already).
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Post by mcanguish on Dec 11, 2019 13:53:11 GMT -6
It is Bitdefender Total Security 2019
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Post by williammiller on Dec 11, 2019 22:42:58 GMT -6
I have submitted a sample RTW2 v1.13 to Bitdefender Labs (again...) - so hopefully they will un-blacklist it soon.
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Post by oldpop2000 on Dec 12, 2019 0:09:56 GMT -6
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Post by mcanguish on Dec 12, 2019 3:43:36 GMT -6
@ williammiller: Thx for your help. Mysterically everything worked today. No problems, still no update from bitdefender, I was also able to relocate my NWS-folder in my preferred drive without problems....
@oldpop: Thx for your help, but this wasn't my problem. I did this several times yesterday even with desktop-shortcuts. Suddenly I had issues with admin-rigths and wasn't able to copy the *.exe or create desktop-shortcuts. I think these issues came with some old reistry entries.
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Post by cogsandspigots on Dec 12, 2019 8:56:39 GMT -6
Yes, those are false positives. Please note that all of the ones listed are either 'generic' or 'unsafe', i.e. 'heuristic' not actual detection of a virus signature. I have contacted all of those (several times, in previous releases as well) and sent them samples, but some of them do not update their exception lists very quickly/reliably, and indeed two of them never responded to my postings or email.
The anti-piracy protection engine we utilize has been used by dozens of major companies and a myriad of smaller ones for some years now, and thus is a fairly well-know system...the customization for each customer/project however may trigger some of the more sensitive heuristic engines for a very small minority of AV software. With every update/release the entire project is scanned with several local updated AV programs, and all executables (installer, game executable, etc) are uploaded to VirusTotal as well.
Dang it, I hate it when my seaplane carrier program gives false positives. |
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Post by 13th Fleet on Dec 13, 2019 8:52:50 GMT -6
Yep, I can report Bitdefender being silly too. Had to go in and tell it restore the files.
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