Ship design window not showing

[priestlizard]

Hi all,

I have tried google for a while now but could not find any solutions for this. Basically, the "design ship" button does not do anything for me, and it appears that the ship design window is not showing up at all. I have the same result when selecting a ship in service and clicking on "Open design". Nothing happens. All other pop up windows seem to work fine (e.g. double clicking on a ship, picture generator, etc.). 

I'm using two monitors with different resolutions - could that cause any issues? I have seen some other Google results regarding the ship design window being cut off with wrong resolutions / window scalings.

Any pointers would be much appreciated!

Thanks and kind regards,
PL

[priestlizard]

OK - tried it on a different machine and it seems to be working fine. I also found a similar report in the bug thread from 2019. So I would assume it might have something to do with either multi-monitor setups, specific notebooks/laptops and/or 4K configurations.

On this machine here (standard single monitor 1920p), everything works fine!

[williammiller]

priestlizard Are you using the latest RTW2 update, v1.23? There was some changes made in it to help address the multi-monitor issue.

Also, when using multiple-monitors players have reported in the past that it helps if you can set the resolution of each monitor to the same setting, if possible.