Cannot create file Save error

[ctb123]

I purchased RTW yesterday and installed it as well as the 1.23 Update.  If I exit the game and come back later, I get a Cannot Create file error when the game tries to autosave or I try to save manually.

It also has Map errors and loading shop template errors.

Once this happens, there is no way to play.

One possibility:

My OS is on C:, but I installed the game on D:.  That is where it says it is trying to save to, and where the game is being run from.

I reinstalled the game and was able to start over that way, but the problems reappeared after I exited and came back latter.

Has anyone else seen this?  I would prefer to avoid installing the game on my OS drive, but would that make a difference?

Running a fully update version of Windows 10.

Thanks!

Tony

[Fredrik W]

I suspect the game is not being allowed to write to that directory, and that is what is causing the errors. Other than that, I cannot see that it should matter if the game and the OS is on the same drive or not.

[tbr]

Nov 29, 2015 14:17:18 GMT -6 ctb123 said:

I purchased RTW yesterday and installed it as well as the 1.23 Update.  If I exit the game and come back later, I get a Cannot Create file error when the game tries to autosave or I try to save manually.

It also has Map errors and loading shop template errors.

Once this happens, there is no way to play.

One possibility:

My OS is on C:, but I installed the game on D:.  That is where it says it is trying to save to, and where the game is being run from.

I reinstalled the game and was able to start over that way, but the problems reappeared after I exited and came back latter.

Has anyone else seen this?  I would prefer to avoid installing the game on my OS drive, but would that make a difference?

Running a fully update version of Windows 10.

Thanks!

Tony

Sounds like you are not logged in as administrator in your machine. The game works the first time because it is launched tgrough the install program (for which you have to use administrator privileges). When you launch again it is without admin privileges, which could result in the inability to write to disk.

Solution: Right click on the .exe, select "run as administrator"

Hope my diagnosis is correct and this helps.

[williammiller]

ctb123,

The issue most likely results from one of three possible causes (some touched upon by Fredrik & tbr above):

1. The later Windows OS (especially Windows 10) sometimes has issues allowing executables that are not digitally signed to run from the "Program Files" or "Program Files(x86)" folders. It is recommended that you do not run RTW from either of those folders - install the game into another folder instead.

2. If you do not have administrator status on your machine you may have issues with running any non-Microsoft app or program from certain directories, if possible please run the program as administrator (as tbr above suggests).

3. Certain anti-virus/malware scanners may not allow some executables to function...this does not necessarily mean the executable is malware, but sometimes is simply the anti-virus scanner being "overly cautious". If fixes for the above two possible issues do not resolve the problem, you may wish to place the RTW executable on your anti-virus 'ignore' or 'safe' list to see if that helps. We check the game files with multiple anti-virus programs after the files are readied and you can be assured they do not contain any malware.

Let us know if any of the suggestions help...

Thanks!

[ctb123]

Thanks for the suggestions. I am logged in as the Admin. My D: drive is a former OS drive, and I did install RTW in the old Program Files (x86) so that merits further experimentation. .

It will be several days until I can trouble shoot some more, but I will try out everyone's suggestions.

Thanks everyone!

Tony

[ctb123]

I uninstalled and reinstalled RTW to it's default pathway and no problems since.

Thanks again everyone. Loving the game so far!

Tony