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Post by lukasdietrich on Jun 1, 2017 20:28:59 GMT -6
I am having a very odd issue. I literally cannot install the game. I download the 16.1 MB SAICOMBO file. I then click and go to activating the game. I enter my name, company and serial number. However, when I tab down the next button stays grey. Nothing I do will let me click next. What is even more odd is that I can install the campaign game. Of course I cannot do anything with it since I don't have the core game.
I have deleted my file and downloaded again. Still no luck. Does anyone have any ideas? I am at a loss on this one.
Thank you for any assistance
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Post by williammiller on Jun 2, 2017 9:38:53 GMT -6
I am having a very odd issue. I literally cannot install the game. I download the 16.1 MB SAICOMBO file. I then click and go to activating the game. I enter my name, company and serial number. However, when I tab down the next button stays grey. Nothing I do will let me click next. What is even more odd is that I can install the campaign game. Of course I cannot do anything with it since I don't have the core game. I have deleted my file and downloaded again. Still no luck. Does anyone have any ideas? I am at a loss on this one. Thank you for any assistance Hello,
It sounds like possibly an issue with your serial number for the game - when you enter the correct serial number the 'next' button will ungrey and you can continue. Try copying the serial number into the windows clipboard before you launch the installer for the game and see if that works (the installer will then automatically read the serial number from the clipboard). If that does not work please contact Christopher Dean (NWS store owner/operator) at nws-online@nws-online.net and let him know about this issue (include your name and the email address you used to purchase the game), he can double-check your serial number or he will send me a support email to help you further if that is not the issue.
Thanks.
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