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Post by William Miller on Jul 11, 2015 18:15:52 GMT -6
Even though many of these instructions are shown on the online store during checkout I am reposting them here as a backup.
(Note the below applies to all titles except RTW2 which uses an activation system. More info on RTW2 can be found on these forums and on the store listing.. thanks)
* Make sure to watch for the blue download button on the payment confirmation page during checkout. There is no emailed download "link" .. just that download button.
* I advise not using Firefox as your browser due to possible incompatible website security which may not show the download button at checkout. Chrome and MSIE have been tested and should work fine.
* Watch for your serial code which is manually emailed to you within 1 business day, or 24 hours. This may end up in your anti-spam box depending on your email service.
* You can recover your download by using the link in your emailed receipt. Click the link and follow the directions at the bottom of the confirmation web page to make the "download" button visible.
* If the "download" button does not appear try using a different browser and/or clean out your browser cache and make sure that no background apps are interfering with online security features.
If there are any other questions you can reach me at nws-online@nws-online.net
Thanks
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