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Post by bshaftoe on May 17, 2019 6:22:00 GMT -6
Hi,
First, the link to the post:
Then, my questions regarding these points:
Once you use those 3 times per license, what happens?
- Is it a "you buy a new license, period"? - Or is it, rather, a "you talk with us and we decide on a case by case basis"?
Because I am picturing someone having problems with a mainboard, for example, or something like that, and it would be good to clear what happens if those 3 times per license are used.
Note. I am still thinking in buying the game today, but I think this needs to be clarified, IMHO.
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Post by williammiller on May 17, 2019 8:02:30 GMT -6
Hi,
First, the link to the post:
Then, my questions regarding these points:
Once you use those 3 times per license, what happens?
- Is it a "you buy a new license, period"? - Or is it, rather, a "you talk with us and we decide on a case by case basis"?
Because I am picturing someone having problems with a mainboard, for example, or something like that, and it would be good to clear what happens if those 3 times per license are used.
Note. I am still thinking in buying the game today, but I think this needs to be clarified, IMHO. You can request a second activation of course to have it on a second machine at the same time (thats part of our license), so with each one allowing 3 transfers that means it could have been on 8 machines total, or you changed motherboards 8 times, before you run out of transfers. If for some reason that is not enough then you can email us and we can send you a new license if needed. |
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Post by cogsandspigots on May 17, 2019 8:12:59 GMT -6
Hi,
First, the link to the post:
Then, my questions regarding these points:
Once you use those 3 times per license, what happens?
- Is it a "you buy a new license, period"? - Or is it, rather, a "you talk with us and we decide on a case by case basis"?
Because I am picturing someone having problems with a mainboard, for example, or something like that, and it would be good to clear what happens if those 3 times per license are used.
Note. I am still thinking in buying the game today, but I think this needs to be clarified, IMHO. You can request a second activation of course to have it on a second machine at the same time (thats part of our license), so with each one allowing 3 transfers that means it could have been on 8 machines total, or you changed motherboards 8 times, before you run out of transfers. If for some odd reason that is not enough then you can email us and we can discuss giving you a new license. I could imagine that happening over the course of my life. Heck, I’m only 23, and I’ve had 5 computers over the years. Some lasted longer than others, but the possibility of going through 8 isn’t that remote. |
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Post by alexbrunius on May 17, 2019 8:40:07 GMT -6
You can request a second activation of course to have it on a second machine at the same time (thats part of our license), so with each one allowing 3 transfers that means it could have been on 8 machines total, or you changed motherboards 8 times, before you run out of transfers. If for some odd reason that is not enough then you can email us and we can discuss giving you a new license. Or because you want to use it on 3 different computers for example because you commute weekly and have a computer at home ( weekends ) and another one where you live during the working week + a laptop to get between the places. Then you should be running out of activation codes within a few months if not less... I can even imagine situations where you want it on 4 computers due to also having a work laptop on top of the above and you don't want to bring your private laptop aswell when going away on business trips. |
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Post by Antediluvian Monster on May 17, 2019 8:44:22 GMT -6
Thanks for the clarification Mr. Miller, was wondering about the same thing in the general discussion thread. You can request a second activation of course to have it on a second machine at the same time (thats part of our license), so with each one allowing 3 transfers that means it could have been on 8 machines total, or you changed motherboards 8 times, before you run out of transfers. If for some odd reason that is not enough then you can email us and we can discuss giving you a new license. I could imagine that happening over the course of my life. Heck, I’m only 23, and I’ve had 5 computers over the years. Some lasted longer than others, but the possibility of going through 8 isn’t that remote. Then again maybe there will be RtW3 someday. |
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Post by yemo on May 17, 2019 9:06:33 GMT -6
Hi,
First, the link to the post:
Then, my questions regarding these points:
Once you use those 3 times per license, what happens?
- Is it a "you buy a new license, period"? - Or is it, rather, a "you talk with us and we decide on a case by case basis"?
Because I am picturing someone having problems with a mainboard, for example, or something like that, and it would be good to clear what happens if those 3 times per license are used.
Note. I am still thinking in buying the game today, but I think this needs to be clarified, IMHO. You can request a second activation of course to have it on a second machine at the same time (thats part of our license), so with each one allowing 3 transfers that means it could have been on 8 machines total, or you changed motherboards 8 times, before you run out of transfers. If for some odd reason that is not enough then you can email us and we can discuss giving you a new license.
Ahem, "discuss giving you a new license"?
3 mainboard updates is like 3-5 years for a gaming pc at the moment, since amd woke intel up.
So the 35$ license is to use the game for 3-5 years and then there is a "discussion"?
edit: Intel, then Ryzen 3xx chipset for Ryzen 1600x, then 4xx chipset for better features, and now 5xx chipset for the new Ryzen 3000 series and better ram speed. That is ~3 years. edit2: And that is without any mainboard defects, ram incompatibilities and so on.
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Post by bshaftoe on May 17, 2019 9:26:24 GMT -6
You can request a second activation of course to have it on a second machine at the same time (thats part of our license), so with each one allowing 3 transfers that means it could have been on 8 machines total, or you changed motherboards 8 times, before you run out of transfers. If for some odd reason that is not enough then you can email us and we can discuss giving you a new license.
Ahem, "discuss giving you a new license"?
3 mainboard updates is like 3-5 years for a gaming pc at the moment, since amd woke intel up.
So the 35$ license is to use the game for 3-5 years and then there is a "discussion"?
edit: Intel, then Ryzen 3xx chipset for Ryzen 1600x, then 4xx chipset for better features, and now 5xx chipset for the new Ryzen 3000 series and better ram speed. That is ~3 years. edit2: And that is without any mainboard defects, ram incompatibilities and so on.
To be honest, the reason I asked is because I think that, if they are open to discuss it or if the mechanism is "ask them", then they will probably honor most requests except the most suspicious ones. I mean, if I were them and a guy exhausts his 8 times in a month, and then again, and then again month after month, I would probably suspect something's going on, and I would reserve the right to say "no" at some point.
Anyway, thanks williammiller for the answers. I appreciate them.
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Post by yemo on May 17, 2019 9:38:48 GMT -6
Ahem, "discuss giving you a new license"?
3 mainboard updates is like 3-5 years for a gaming pc at the moment, since amd woke intel up.
So the 35$ license is to use the game for 3-5 years and then there is a "discussion"?
edit: Intel, then Ryzen 3xx chipset for Ryzen 1600x, then 4xx chipset for better features, and now 5xx chipset for the new Ryzen 3000 series and better ram speed. That is ~3 years. edit2: And that is without any mainboard defects, ram incompatibilities and so on.
To be honest, the reason I asked is because I think that, if they are open to discuss it or if the mechanism is "ask them", then they will probably honor most requests except the most suspicious ones. I mean, if I were them and a guy exhausts his 8 times in a month, and then again, and then again month after month, I would probably suspect something's going on, and I would reserve the right to say "no" at some point.
Anyway, thanks williammiller for the answers. I appreciate them.
Yeah, I understand that extreme.
But the "if for some odd reason that is not enough" and then the "discuss giving you a new license" phrasing seems to be from another planet.
I do not change my laptop every year - one license. But the gaming pc? Since I have been lucky in the last few years, I did not have defects etc. So one new motherboard every year was enough.
I mean, you are selling a pc game. There might be customers who have a gaming pc and keep that up to date, because it is their hobby (and reselling AM4 mainboards is pretty cost effective, so even minor feature upgrades are practically very cheap). Callling the need for more than 3 mainboard transfers odd, when selling to pc gamers, is the odd thing.
And then the "discuss giving you a new license" phrasing?
Do I buy the game for 35$ to use with my pretty normal pc gaming hobby approach or not?
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Post by bshaftoe on May 17, 2019 10:04:00 GMT -6
To be honest, the reason I asked is because I think that, if they are open to discuss it or if the mechanism is "ask them", then they will probably honor most requests except the most suspicious ones. I mean, if I were them and a guy exhausts his 8 times in a month, and then again, and then again month after month, I would probably suspect something's going on, and I would reserve the right to say "no" at some point.
Anyway, thanks williammiller for the answers. I appreciate them.
Yeah, I understand that extreme.
But the "if for some odd reason that is not enough" and then the "discuss giving you a new license" phrasing seems to be from another planet.
I do not change my laptop every year - one license. But the gaming pc? Since I have been lucky in the last few years, I did not have defects etc. So one new motherboard every year was enough.
I mean, you are selling a pc game. There might be customers who have a gaming pc and keep that up to date, because it is their hobby (and reselling AM4 mainboards is pretty cost effective, so even minor feature upgrades are practically very cheap). Callling the need for more than 3 mainboard transfers odd, when selling to pc gamers, is the odd thing.
And then the "discuss giving you a new license" phrasing?
Do I buy the game for 35$ to use with my pretty normal pc gaming hobby approach or not?
In my case, I have my working laptop (that I can use for gaming whenever I travel, or if at home), so that's one license. Then I have my gaming desktop computer, but I don't change my mainboard except every 4-5 five years. I think their policy is reasonable, but probably should be a little bit more flexible regarding the number of installations allowed before having to reach out to them. Or even just leave two simultaneous computers active at any given time, and that's all, and you need to reach out to them just in case you have problems disabling/enabling the same license in a different computer. But that's my opinion, and as far as I know, they have stated they might change the system in the future.
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Post by yemo on May 17, 2019 10:14:25 GMT -6
Yeah, I understand that extreme.
But the "if for some odd reason that is not enough" and then the "discuss giving you a new license" phrasing seems to be from another planet.
I do not change my laptop every year - one license. But the gaming pc? Since I have been lucky in the last few years, I did not have defects etc. So one new motherboard every year was enough.
I mean, you are selling a pc game. There might be customers who have a gaming pc and keep that up to date, because it is their hobby (and reselling AM4 mainboards is pretty cost effective, so even minor feature upgrades are practically very cheap). Callling the need for more than 3 mainboard transfers odd, when selling to pc gamers, is the odd thing.
And then the "discuss giving you a new license" phrasing?
Do I buy the game for 35$ to use with my pretty normal pc gaming hobby approach or not?
In my case, I have my working laptop (that I can use for gaming whenever I travel, or if at home), so that's one license. Then I have my gaming desktop computer, but I don't change my mainboard except every 4-5 five years. I think their policy is reasonable, but probably should be a little bit more flexible regarding the number of installations allowed before having to reach out to them. Or even just leave two simultaneous computers active at any given time, and that's all, and you need to reach out to them just in case you have problems disabling/enabling the same license in a different computer. But that's my opinion, and as far as I know, they have stated they might change the system in the future.
For such a niche game I m even willing to mail them every 2 - 5 years, but then I simply want to get that done, and not have to discuss why I went through 3 motherboards after that pretty normal timeframe in the post intel monopoly world.
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Post by williammiller on May 17, 2019 10:20:06 GMT -6
Yes, it is very likely that the restrictions on the game will be relaxed or removed at some point in the future, that is the general plan for games we have that have any sort of APS. I believe that those of you who have dealt with us in the past know that we give excellent support to our customers, dealing with this will be no different.
Thanks.
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Husky
New Member
Posts: 30
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Post by Husky on May 17, 2019 10:24:08 GMT -6
I can only repeat my experience with the developers of "Combat Mission", itself a niche tactical battlefield simulation. It also had a key limit restriction (Still has, although they changed it a bit.) and when I ran out of my three limits after a few years, I got the limit reset after one email and about 2 hours wait. Considering I live on the other side of the planet, not bad I suppose.  Since the support from the devs at NWS do seem to be quite active, I don't think it will be anything else here. |
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Post by williammiller on May 17, 2019 10:30:40 GMT -6
You can request a second activation of course to have it on a second machine at the same time (thats part of our license), so with each one allowing 3 transfers that means it could have been on 8 machines total, or you changed motherboards 8 times, before you run out of transfers. If for some odd reason that is not enough then you can email us and we can discuss giving you a new license.
Ahem, "discuss giving you a new license"?
3 mainboard updates is like 3-5 years for a gaming pc at the moment, since amd woke intel up.
So the 35$ license is to use the game for 3-5 years and then there is a "discussion"?
edit: Intel, then Ryzen 3xx chipset for Ryzen 1600x, then 4xx chipset for better features, and now 5xx chipset for the new Ryzen 3000 series and better ram speed. That is ~3 years. edit2: And that is without any mainboard defects, ram incompatibilities and so on.
Thanks for pointing out that my wording was less than optimal. I have edited my original post since it did not convey my thoughts as I intended...the default idea is that we would send you a new license, unless of course the situation was as someone else described here where you ran through all 8 in a month or something very odd like that. |
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Post by yemo on May 17, 2019 10:40:50 GMT -6
Ahem, "discuss giving you a new license"?
3 mainboard updates is like 3-5 years for a gaming pc at the moment, since amd woke intel up.
So the 35$ license is to use the game for 3-5 years and then there is a "discussion"?
edit: Intel, then Ryzen 3xx chipset for Ryzen 1600x, then 4xx chipset for better features, and now 5xx chipset for the new Ryzen 3000 series and better ram speed. That is ~3 years. edit2: And that is without any mainboard defects, ram incompatibilities and so on.
Thanks for pointing out that my wording was less than optimal. I have edited my original post since it did not convey my thoughts as I intended...the default idea is that we would send you a new license, unless of course the situation was as someone else described here where you ran through all 8 in a month or something very odd like that. No worries, just felt a bit like a curve ball after looking at the new ryzen x570 motherboard rumors today. |
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Post by desdinova on May 17, 2019 12:47:57 GMT -6
What happens when someone's hard drive dies and they can't deactivate it? You have to negotiate for a new license?
This is exactly what people were worried about when DRM was announced. No mainstream games use Draconian "activation limits" any more, because it hassles legitimate users more than it stops piracy.
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