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Post by goodwood on May 18, 2019 0:42:25 GMT -6
I am struggling to find my RTW2 download file it wasn't D/L to the default d/l file. any ideas folks?
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Post by goodwood on May 18, 2019 0:47:07 GMT -6
Don't worry found
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Post by williammiller on May 18, 2019 1:35:29 GMT -6
Good to hear, I hope you enjoy the game!
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Post by Serenissima on May 20, 2019 7:45:08 GMT -6
Is there a way to re-download it once we've bought it? For my laptop computer. Of course I can find my old download file on my PC when I return home again, but that's a little inconvenient.
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Post by williammiller on May 20, 2019 8:39:21 GMT -6
Is there a way to re-download it once we've bought it? For my laptop computer. Of course I can find my old download file on my PC when I return home again, but that's a little inconvenient. Hello Serenissima - You should have received an Order Confirmation email from the NWS War-gaming Store after your placed your order, that email also contains a link to download the game...it allows for 3 downloads, if you need more you can email Mr. Dean and ask him to reset your downloads.
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ap817
New Member
Posts: 22
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Post by ap817 on May 20, 2019 8:44:17 GMT -6
Is there a way to re-download it once we've bought it? For my laptop computer. Of course I can find my old download file on my PC when I return home again, but that's a little inconvenient. Same. Was in a hurry this morning and didn't have time to pack the installer with me. Now I'm potentially facing a workweek without RTW.
E: Gmail unfortunately put the order confirmation into the junk mail folder. It's fine for me now, but I think some people might have their order confirmations go into the aether if they don't notice that in time.
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Post by Serenissima on May 20, 2019 9:35:53 GMT -6
Aha, there it is: it was put in the Spam folder, hence why I missed it and didn't know there was a confirmation. So, Gmail users, it's in the Spam folder!
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Post by williammiller on May 20, 2019 9:37:52 GMT -6
Yes - please check your spam folders in case it was incorrectly flagged as spam. Thanks!
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kaiww
New Member
Posts: 12
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Post by kaiww on May 20, 2019 10:35:34 GMT -6
Is there a way to re-download it once we've bought it? For my laptop computer. Of course I can find my old download file on my PC when I return home again, but that's a little inconvenient. Hello Serenissima - You should have received an Order Confirmation email from the NWS War-gaming Store after your placed your order, that email also contains a link to download the game...it allows for 3 downloads, if you need more you can email Mr. Dean and ask him to reset your downloads. damed i wish i realised that befor then i would not have power search my appartment for my fricking USB Stick......ah well that happens when you do not read your mail completly.
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Post by yubari on May 20, 2019 23:18:52 GMT -6
I really didn't want to use Paypal but it seems like you are not going to add normal credit card payments like every other company does.
So I tried to buy through paypal, it was processing, there was no indication that it didn't work and no error message. But the screen immediately went to an empty shop, there was no download link, no emails have gone to my email (checked the spam folder). The money hasn't left the account as yet. Have I actually bought the game? Will I be billed?
The billing address was my address in Britain, do I need to use an address in the US still?
Edit: About 20 minutes later I have received an email stating.
And asking me to enter payment details.
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Post by williammiller on May 20, 2019 23:27:21 GMT -6
I really didn't want to use Paypal but it seems like you are not going to add normal credit card payments like every other company does. So I tried to buy through paypal, it was processing, there was no indication that it didn't work and no error message. But the screen immediately went to an empty shop, there was no download link, no emails have gone to my email (checked the spam folder). The money hasn't left the account as yet. Have I actually bought the game? Will I be billed? The billing address was my address in Britain, do I need to use an address in the US still?
yubari - Please email Mr. Dean, he can tell you what your situation is & will make sure you get the game.
Thanks.
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